Gulf Souqe Shipping and Delivery Guide

Welcome to Gulf Souqe!

We’re dedicated to making your shopping experience delightful with our extensive range of products and services. Here’s our straightforward guide to shipping and delivery, ensuring you know exactly what to expect when you order from us.

Where We Deliver

Global Service:

We ship worldwide, though some regional laws may influence delivery options.

Shipping Costs

Free Delivery in UAE:

Enjoy complimentary shipping across the UAE (until 31st December 2023.)

Delivery Timeline

Quick Processing:

We start getting your order ready within 24 hours.

Speedy Delivery:

In the Dubai, Sharjah, Ajman, expect your order to arrive within 48 hours. Other states your order to arrive within 72 hours. Choose your preferred delivery slot, including our convenient late-night option.

Estimated Delivery Times

Informed Checkout:

At checkout, we’ll give you an estimated delivery time based on your location and chosen shipping method.

High-Demand Delays

Occasional Delays:

Sometimes, high order volumes may cause slight delays. We’ll keep you informed and work with you to arrange delivery at your convenience.

Tracking Your Order

Stay Updated:

Once shipped, you’ll receive a tracking number and a link to keep tabs on your order’s journey.

Missed Deliveries

Rescheduling Made Easy:

If you miss a delivery, the carrier will email instructions for rescheduling or pickup. Unclaimed items may return to us if not addressed within the specified period.

Damaged or Incorrect Items

7-Day Window:

Received something damaged or wrong? Let our customer service know within 7 days. We’ll work on replacing or refunding your purchase, subject to a genuine case assessment.

Returns and Refunds

Clear Policy:

Check out our Returns and Refund Policy for details on how to return or exchange items.

Here to Help

This policy aims to clarify shipping and delivery for your Gulf Souqe purchases. If you have any questions, our customer service team is just an email away.

Happy shopping, and thank you for choosing Gulf Souqe!