Delivery & Return

Free delivery for orders over 100AED, with a 1000AED minimum spend. Select a specific delivery date & time for an extra charge.

Delivery Options Overview

Gulf Souqe offers ideal shipping methods for any requirement. Gulf Souqe offers Aramex, DHL Express, UPS (United Parcel Service), TNT Express, Emirates Post, DB Schenker. And in addition you can also pick up your order yourself at our shop if you prefer.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

On the off chance that the item is of good quality, the purchaser has the option to end the agreement closed a ways off in something like 14 days after its execution.

The consumer must monitor the preservation of the products in their original state for the right to terminate the agreement to be preserved. Assuming the gadget is annihilated, harmed or harmed through no shortcoming of the client, the client isn't denied of the chance to end the agreement. Assuming the worth has diminished due to unloading the item or checking its usefulness, this doesn't imply that the shopper can't compose a solicitation for a discount.

 

The product is not accepted back if at least one of the components is missing:

  • Complete set of equipment.
  • Receipt from Gulf Souq as proof of purchase.
  • Warranty card.
  • Report detailing the defect from the service department.

     
     

FAQs

My order hasn't arrived yet. Where is it?
If your order has not arrived and you're trying to track its location. you can usually do so by using the tracking information provided. Here are some steps you can take to track your order:
  • Check Your Order Confirmation
  • Contact Customer Support
  •  
    Do you deliver on public holidays?

    Gulf Souqe can provide you with information about their holiday schedule, any changes to their regular delivery operations, and whether they will be delivering on the specific public holiday you're concerned about.

    Do you deliver to my postcode?

    If you have a specific postcode and you'd like to know about delivery options available for that area. They can provide information on delivery coverage areas, shipping times, and any special requirements for deliveries to that postcode. Alternatively, you can check with the recipient's address to ensure you have the correct postcode for the area where you want the delivery to be made.

    Is next-day delivery available on all orders?

    It's a good idea to check the delivery terms and conditions of the Gulf Souqe or delivery service to understand any limitations or requirements for next-day delivery, such as order cutoff times, delivery areas covered, and additional fees that may apply.

    Do I need to be there to sign for delivery?

    Yes, it's require a signature upon delivery, especially for valuable or sensitive items. This ensures that the package is received by the intended recipient and adds an extra layer of security to the delivery process. If you're expecting a delivery, it's a good idea to plan to be available to sign for it or to arrange for someone else to do so on your behalf if you can't be there yourself.

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