1. Introduction
Welcome to Gulf Souqe! We’re thrilled to have you join our vibrant online marketplace, where you can sell a variety of products and services. When you choose to sell with us, you’re agreeing to the guidelines we’ve set to ensure a smooth and fair experience for everyone.
2. Who Can Sell
Age and Legal Requirements:
You need to be 18 or older and comply with your local laws to sell on Gulf Souqe.
Platform Access:
We reserve the right to decide who can use our platform.
3. Listing Your Products
Honest Descriptions:
Be truthful when listing your items, including details like size, color, and shipping options.
Listing Standards:
We may remove any listings that don’t meet our policies or legal standards.
Pricing Clarity:
Clearly state your prices, including taxes and shipping costs.
4. Managing Payments
Payment Processing:
We use a reliable third-party service for all transactions.
Tax Responsibility:
It’s up to you to handle and collect the correct taxes from your sales.
5. Shipping Your Products
Prompt Shipping:
Ship your items quickly and provide buyers with tracking details.
Legal Compliance:
Make sure your products comply with shipping laws, especially for hazardous materials.
6. Dealing with Returns and Refunds
Policy Adherence:
Handle returns and refunds according to our guidelines and the law.
Responsive Service:
Quickly address any buyer questions about returns and refunds.
7. Intellectual Property Respect
Ownership Assurance:
You must own the rights to what you’re selling and avoid infringing on others’ intellectual property.
Indemnification:
Protect us from any legal issues related to your sales.
8. Platform Liability
Non-liability:
Gulf Souqe isn’t responsible for any losses or damages arising from your sales activities on our platform.
9. Your Account
Account Creation:
Provide accurate information when setting up your seller account.
Security:
Keep your account information secure and notify us of any unauthorized activities.
10. Product Quality
High Standards:
Sell only top-quality, defect-free products.
Customer Concerns:
Address any issues or complaints from customers promptly.
11. Marketing and Brand Use
Promotional Use:
We might use your brand for marketing, but only with your permission.
12. Encouraging Feedback
Feedback Engagement:
We value buyer feedback and expect you to respond positively and professionally.
13. Protecting Your Data
Data Privacy:
Your personal information is safe with us, as outlined in our Privacy Policy.
14. Changes to Terms
Updates:
We may update these terms from time to time, so keep an eye on any changes.
15. Legal Matters
Jurisdiction:
These terms are governed by UAE laws.
Dispute Handling:
Any disputes will be settled through arbitration in Dubai.
16. Complete Agreement
Terms Coverage:
These terms represent our full agreement with you regarding your use of Gulf Souqe.
17. Terms Interpretation
Severability:
If any part of these terms is invalid, the rest still stands.
Assignment:
You can’t transfer your rights under these terms without our okay.
Waiver:
Just because we don’t enforce a part of these terms right away doesn’t mean it’s waived.
18. Reaching Out
Contact Info:
Got questions? Email us at [email protected].
19. Ending Your Use
Termination:
We can stop your use of Gulf Souqe for various reasons, like not following these terms.
20. Agreeing to Terms
Acceptance:
By using Gulf Souqe, you’re saying yes to these terms. If they don’t work for you, it’s best not to use our platform.
We hope this makes things clearer for you. Happy selling on Gulf Souqe!